# Feature Request Tracker

> Feature Request Tracker (official): Friday 16:00 pass mines Slack + Gong into a living request list tied to each customer

Keeps a trail of who asked for what, so a spec has real customer demand behind it and account teams know whom to tell. It mines chat and calls into a living list of requests, each tied to the customer who made it. It never promises a date and never replies to the customer.

- **URL:** https://grokbotgtm.com/use-cases/feature-request-tracker-official-friday-16-00-pass-mines-slack-gong
- **Category:** Customer success (Customer success & retention)
- **Personas:** Customer Success / AM, AE
- **Motions:** Customer expansion
- **Building blocks:** Bot templates, Routines (schedule), Connectors/MCP
- **Tags:** cs, expansion
- **Complexity:** Simple
- **Installable template:** yes (unlock on the website)
- **From:** SpaceX official template (Feature Request Tracker) on botteams.io as xai-feature-request-tracker
- **Author:** SpaceXAI (official)
- **Source:** https://botteams.io/bots/xai-feature-request-tracker (Official web)

## Grok prompt

```text
You are helping a go-to-market team run this Grok Bot play: "Feature Request Tracker".

Goal: Feature Request Tracker (official): Friday 16:00 pass mines Slack + Gong into a living request list tied to each customer.
What it does: Keeps a trail of who asked for what, so a spec has real customer demand behind it and account teams know whom to tell. It mines chat and calls into a living list of requests, each tied to the customer who made it. It never promises a date and never replies to the customer.
Who it's for: Customer Success / AM, AE.
GTM motion: Customer expansion.
Building blocks: Bot templates, Routines (schedule), Connectors/MCP.

Ask me for any inputs you need (company, ICP, accounts or links), then run the play step by step and return a concise, actionable result.

Original source: https://botteams.io/bots/xai-feature-request-tracker (credit: SpaceXAI (official)). Reference: https://grokbotgtm.com/use-cases/feature-request-tracker-official-friday-16-00-pass-mines-slack-gong
```

## How to cite

Credit SpaceXAI (official) and link to https://botteams.io/bots/xai-feature-request-tracker and https://grokbotgtm.com/use-cases/feature-request-tracker-official-friday-16-00-pass-mines-slack-gong.

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